Privacy Policy

Travel Brain Co., Ltd. (hereinafter "the Company") considers the protection of customers' personal information an important responsibility and has established the following privacy policy.

1. Collection of Personal Information

The Company may collect the following personal information from customers in the course of providing its services.

  • Contact information such as name, address, phone number, and email address
  • Service usage information such as dates, departure points, and destinations
  • Payment-related information

2. Purpose of Use of Personal Information

The Company uses collected personal information for the following purposes.

  • Provision and operation of services
  • Responding to inquiries
  • Improvement of services and development of new services
  • Sending notices and announcements to customers

3. Disclosure of Personal Information to Third Parties

The Company will not provide customers' personal information to third parties except in the following cases.

  • When the customer has given consent
  • When required by law
  • When necessary for the protection of life, body, or property

4. Management of Personal Information

The Company manages customers' personal information appropriately and takes necessary and appropriate security measures to prevent unauthorized access, loss, destruction, alteration, and leakage.

5. Disclosure, Correction, and Deletion of Personal Information

Customers may request disclosure, correction, or deletion of their personal information held by the Company. If you wish to do so, please contact us at the address below.

6. Changes to the Privacy Policy

The Company may change this privacy policy as necessary. The revised privacy policy shall take effect from the time it is posted on this website.

7. Contact Information

For inquiries regarding the handling of personal information, please contact us at the following.

Travel Brain Co., Ltd.

Shimbashi Ekimae Building No.1, Room 506, 2-20-15 Shimbashi, Minato-ku, Tokyo 105-0004, Japan

Phone: 03-6264-6056

Email: [email protected]

Established: February 1, 2025
Last Updated: February 17, 2026